CEU Credit Hours: 5
Did you hear what I meant to say? In this workshop, you learn the difference between listening and hearing, and how to use language to impact positive change. Each draws upon new skills, including how to make accountable requests and agreements, encourage, transform frustrations, and eliminate gossip. Most people do not realize when they are thinking or speaking in ways that demoralize themselves or others. This workshop is designed to provide awareness and strategies for noticing and transforming communications to create more positive and encouraging relationships and effects.

The modules in this course consist of the complete Communicating to Build Trust topic that is part of our comprehensive culture transformation project, called Your Extraordinary Workplace.

CEU Credit Hours: 5
Need to turn around disengaged and poor performing people? Your people are your greatest asset and key to your success. Register for this program to gain cooperation and effect positive change professionally and personally. Attend this webinar and you learn about a unique skill that will change your life dramatically! In it, you learn a unique skill that will change your life dramatically! You learn how to foster supportive, collaborative teams and eliminate negative behavior (e.g. gossip, attention seeking, power struggles, and arrogance) using tools that are easy and effective!

The modules in this course consist of the complete Redirecting Negative Behavior topic that is part of our comprehensive culture transformation project, called Your Extraordinary Workplace.