LifeWork Systems Review Survey :: Lifework Systems Training Courses

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Sessions, Concepts and Tools

Please provide your feedback on the topics, concepts and tools covered in all sessions.

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Session #1: Creating Your Blueprint

Check all that apply to each topic, concept or tool:

7 Steps to Culture Transformation

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Workbook pages 2-7

Clarifying visions

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Workbook page 10

Clarifying purpose

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Workbook page 8

Clarifying goals, procedures and roles

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Workbook page 11

Clarifying values

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Workbook page 9

Comments (optional)

Session #2: What and Why a Responsibility-based Culture?

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8th Grade Story – how to transfer responsibility to people so they learn task ownership

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Workbook page 2

Mind Trust – tool to commit to stop gossip and address issues directly

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Workbook pages 11 and 12

Inferiority Complex – what it is and why it matters to performance and engagement

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Workbook page 5

Healthy Venting – tool to support a person who wants to be heard when in emotional pain who’s willing to correct an issue that they would otherwise gossip about

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Workbook page 13

4 Core Needs – what they are and how to incorporate them

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Workbook page 6

Whose Yard? – tool to help separate what’s yours to focus on and manage and what’s not

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Not in workbook

3 Relationships to Manage – with self and with authorities and with peers

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Workbooks pages 7-10

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Session #3: Emotional Intelligence and Culture Evolution

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Teal Culture Model – what it is and why and how we are transforming into it

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Workbook page 2

Personal Responsibility Chart – tool for recognizing when a person is thinking and feeling and acting from a place of “no choice” and what to do so they instead act from “accountability”

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Workbook pages 11-16

4 Emotional Intelligence Competencies – what they are and how to apply them

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Workbook pages 3-7

When I Betray Me I Betray You – tool for recognizing what is thought and said and done from self-betrayal and what that costs

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Workbook page 17

Unresolved Psychological Contracts – what they are and how to recognize and work through them

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Workbook page 8

Making Accountable Requests and Agreements – tool for asking for what we want in straightforward and complete ways and for answering a request responsibly

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Workbook page 18

The Dialogue Tool – tool for deep listening to another that includes their words and thoughts and feelings

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Workbook page 9 and 10

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Session #4: Systemic Change: What are we Shifting From, Into?

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4 Control Models vs. Responsibility-Based Model – tool for recognizing when we are using control models and what they cause

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Workbook pages 2-6

The Restructuring Frustrations Tool – tool for directly addressing frustrations in a trustworthy and direct and respectful way

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Workbook pages 14-16

Why we are Attached to Control and The Good Old Days – tool to recognize roots of control and how prevalent they are

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Workbook pages 7-9

Firm AND Respectful – what is included in practicing this and how you know

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Workbook page 17

4 Stages to True Community – tool for recognizing how to shift out of pseudo-community or chaos into empty and true community

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Workbook pages 10-12

Encouragement Flooding – tool for sending encouragement to one in pain

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Workbook page 18

Team Vs. Working Group – tool for shifting into a team who is consistently supportive to the success of all

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Workbook page 13

Encouragement Feast – tool for sharing appreciation in a group manner

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Workbook page 18

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Session #5: Systemic Change: From Extrinsic to Intrinsic Motivation

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Developing Intrinsic Motivation in Self and Others – a tool for examining your own motivation and that of people you lead and mentor or coach

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Workbook pages 2 and 3 and page 21

Intrinsic Motivator #2: Sense of Choice – tools for delegating and offering people whole tasks and purposeful choices and more

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Workbook pages 9-13

Intrinsic Motivator #1: Sense of Meaningfulness – tool to clarify what it is and why it matters and what can sideline it

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Workbook pages 4-8

Intrinsic Motivator #3 Sense of Competence – tools for how to support competence in work and culture skills on a regular basis

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Workbooks pages 14-18

Cynicism – what it is and ways to stop it

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Workbook pages 4-6

Encouragement vs. Praise – the differences and how to deliver encouragement and recognition instead of praise

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Workbook pages 17 and 18

Passion and vision – tool for getting one another to share what matters most so each helps and supports one another in ways most desired

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Workbook pages 6-8

Intrinsic Motivator #4 Sense of Progress – tools for measuring success and celebrating it on a regular basis

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Workbook pages 19 and 20

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Session #6: Communicating to Build Trust and Teamwork

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Social Interest – a tool for recognizing the importance of and connecting the dots between consequences caused by one’s behavior

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Workbook page 2

4 Reasons for Speaking and 5 Listening Styles – a tool for establishing why you are speaking and how to be flexible in your listening through awareness of your predominant listening style and your weakest one

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Workbook pages 5-7

Guidelines for Speaking – tools for how to speak intentionally and effectively

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Workbook page 3

Empathy Exercise – a tool that helps develops curiosity and compassion and understandable reasons for behavior you dislike in yourself or others

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Workbook page 8

Thermometer Exercise – tool to help a person to take greater responsibility for the results they get in their communications by observing their results and considering “How did I get that result?” so they keep going forward until effective

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Workbook page 4

Trustworthiness is Foundational

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Workbook page 9

Meeting Bids: Entrainment – tool for receiving a communication from someone while mirroring the other person’s emotions

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Not in the workbook

Comments (optional)

Session #7: Redirecting Negative Behavior Part 1 of 3

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Assertions about misbehavior

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Workbook page 2

Perceptual blindness

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Workbook page 14

Definition of misbehavior

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Workbook page 2

Intention = results: understanding and reducing the intention-perception gap

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Workbook page 15

4 presentations of misbehavior

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Workbook pages 2-6

The power of unconscious intentions

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Workbook page 15

Adler’s 5 concepts: We are social. We are purposeful. We are self-determining. We are subjective. We are holistic.

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Workbook pages 7-9

Moving up and down the commitment chart

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Workbook page 16

Reasons to stop using punishment and rewarding

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Workbook pages 10 and 11

What is redirect?

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Workbook page 17

Why we prefer control

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Workbook pages 12 and 13

Initial redirect terms and mechanics

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Workbook pages 18-20

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Session #8: Redirecting Negative Behavior Part 2 of 3

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The mistaken goal of attention

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Workbook pages 2-9

The mistaken goal of power

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Workbook pages 12-21

The change process

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Workbook page 11

The mistaken goal of revenge

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Workbook pages 22-30

Disclosing a goal

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Workbook pages 10 and 11

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Sesson #9: Redirecting Negative Behavior Part 3 of 3

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The mistaken goal of inadequacy

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Workbook pages 2-10

Redirect chart and practice session

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Workbook pages 19-22

The mistaken goal of significance

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Workbook pages 11-18

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Session #10: Appreciative Inquiry Part 1 of 2

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What is appreciative inquiry – understanding it, characteristics, assumptions, and examples

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Workbook pages 2 and 3

Imaginal cells and transformation

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Workbook page 7

Appreciative inquiry vs. traditional problem-solving

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Workbook page 4 and 5

Celebrate what’s right with the world

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Workbook pages 8 and 9

Appreciative inquiry research and background

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Workbook page 6

Effects of appreciative inquiry

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Workbook page 10

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Session #11: Appreciative Inquiry Part 2 of 2

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The 4-D Cycle

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Workbook page 2

Interview protocol document

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Workbook pages 7-10

Phase 1: Discovery

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Workbook page 2

Debriefing, themes, possibilities, and terms

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Workbook pages 11 and 12

4 Generic questions

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Workbook page 3

Make it personal, dream big, articulating dreams, and provocative propositions

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Workbook pages 13-16

Appreciative interview tips, self-talk, positive core, and debriefing

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Workbook page 4

Phase 3: Design – visualization, possibilities, creative representation of dreams

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Workbook pages 17 and 18

Phase 2: Dream

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Workbook pages 4 and 5

Phase 4: Delivery – business systems, smart goals, commitments, offers, and requests

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Workbook pages 19-22

Identify the positive core

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Workbook page 6

4-D Cycle steps and terms

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Workbook page 23

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Session #12: Ntrinsx

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Four temperament colors – values, communication, causes of stress, differences

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Workbook pages 2-4

The ideal workplace

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Workbook page 10

Bright sides and shadow sides

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Workbook pages 5-9

Inner conflicts between primary and secondary colors and resolving them

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Workbook pages 11-13

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