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Sessions, Concepts and Tools

Please provide your feedback on the topics, concepts and tools covered in all sessions.
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Session #1: Creating Your Blueprint

Check all that apply to each topic, concept or tool:
7 Steps to Culture Transformation
Workbook pages 2-7
Clarifying visions
Workbook page 10
Clarifying purpose
Workbook page 8
Clarifying goals, procedures and roles
Workbook page 11
Clarifying values
Workbook page 9

Session #2: What and Why a Responsibility-based Culture?

Check all that apply to each topic, concept or tool:
8th Grade Story – how to transfer responsibility to people so they learn task ownership
Workbook page 2
Mind Trust – tool to commit to stop gossip and address issues directly
Workbook pages 11 and 12
Inferiority Complex – what it is and why it matters to performance and engagement
Workbook page 5
Healthy Venting – tool to support a person who wants to be heard when in emotional pain who’s willing to correct an issue that they would otherwise gossip about
Workbook page 13
4 Core Needs – what they are and how to incorporate them
Workbook page 6
Whose Yard? – tool to help separate what’s yours to focus on and manage and what’s not
Not in workbook
3 Relationships to Manage – with self and with authorities and with peers
Workbooks pages 7-10

Session #3: Emotional Intelligence and Culture Evolution

Check all that apply to each topic, concept or tool:
Teal Culture Model – what it is and why and how we are transforming into it
Workbook page 2
Personal Responsibility Chart – tool for recognizing when a person is thinking and feeling and acting from a place of “no choice” and what to do so they instead act from “accountability”
Workbook pages 11-16
4 Emotional Intelligence Competencies – what they are and how to apply them
Workbook pages 3-7
When I Betray Me I Betray You – tool for recognizing what is thought and said and done from self-betrayal and what that costs
Workbook page 17
Unresolved Psychological Contracts – what they are and how to recognize and work through them
Workbook page 8
Making Accountable Requests and Agreements – tool for asking for what we want in straightforward and complete ways and for answering a request responsibly
Workbook page 18
The Dialogue Tool – tool for deep listening to another that includes their words and thoughts and feelings
Workbook page 9 and 10

Session #4: Systemic Change: What are we Shifting From, Into?

Check all that apply to each topic, concept or tool:
4 Control Models vs. Responsibility-Based Model – tool for recognizing when we are using control models and what they cause
Workbook pages 2-6
The Restructuring Frustrations Tool – tool for directly addressing frustrations in a trustworthy and direct and respectful way
Workbook pages 14-16
Why we are Attached to Control and The Good Old Days – tool to recognize roots of control and how prevalent they are
Workbook pages 7-9
Firm AND Respectful – what is included in practicing this and how you know
Workbook page 17
4 Stages to True Community – tool for recognizing how to shift out of pseudo-community or chaos into empty and true community
Workbook pages 10-12
Encouragement Flooding – tool for sending encouragement to one in pain
Workbook page 18
Team Vs. Working Group – tool for shifting into a team who is consistently supportive to the success of all
Workbook page 13
Encouragement Feast – tool for sharing appreciation in a group manner
Workbook page 18

Session #5: Systemic Change: From Extrinsic to Intrinsic Motivation

Check all that apply to each topic, concept or tool:
Developing Intrinsic Motivation in Self and Others – a tool for examining your own motivation and that of people you lead and mentor or coach
Workbook pages 2 and 3 and page 21
Intrinsic Motivator #2: Sense of Choice – tools for delegating and offering people whole tasks and purposeful choices and more
Workbook pages 9-13
Intrinsic Motivator #1: Sense of Meaningfulness – tool to clarify what it is and why it matters and what can sideline it
Workbook pages 4-8
Intrinsic Motivator #3 Sense of Competence – tools for how to support competence in work and culture skills on a regular basis
Workbooks pages 14-18
Cynicism – what it is and ways to stop it
Workbook pages 4-6
Encouragement vs. Praise – the differences and how to deliver encouragement and recognition instead of praise
Workbook pages 17 and 18
Passion and vision – tool for getting one another to share what matters most so each helps and supports one another in ways most desired
Workbook pages 6-8
Intrinsic Motivator #4 Sense of Progress – tools for measuring success and celebrating it on a regular basis
Workbook pages 19 and 20

Session #6: Communicating to Build Trust and Teamwork

Check all that apply to each topic, concept or tool:
Social Interest – a tool for recognizing the importance of and connecting the dots between consequences caused by one’s behavior
Workbook page 2
4 Reasons for Speaking and 5 Listening Styles – a tool for establishing why you are speaking and how to be flexible in your listening through awareness of your predominant listening style and your weakest one
Workbook pages 5-7
Guidelines for Speaking – tools for how to speak intentionally and effectively
Workbook page 3
Empathy Exercise – a tool that helps develops curiosity and compassion and understandable reasons for behavior you dislike in yourself or others
Workbook page 8
Thermometer Exercise – tool to help a person to take greater responsibility for the results they get in their communications by observing their results and considering “How did I get that result?” so they keep going forward until effective
Workbook page 4
Trustworthiness is Foundational
Workbook page 9
Meeting Bids: Entrainment – tool for receiving a communication from someone while mirroring the other person’s emotions
Not in the workbook

Session #7: Redirecting Negative Behavior Part 1 of 3

Check all that apply to each topic, concept or tool:
Assertions about misbehavior
Workbook page 2
Perceptual blindness
Workbook page 14
Definition of misbehavior
Workbook page 2
Intention = results: understanding and reducing the intention-perception gap
Workbook page 15
4 presentations of misbehavior
Workbook pages 2-6
The power of unconscious intentions
Workbook page 15
Adler’s 5 concepts: We are social. We are purposeful. We are self-determining. We are subjective. We are holistic.
Workbook pages 7-9
Moving up and down the commitment chart
Workbook page 16
Reasons to stop using punishment and rewarding
Workbook pages 10 and 11
What is redirect?
Workbook page 17
Why we prefer control
Workbook pages 12 and 13
Initial redirect terms and mechanics
Workbook pages 18-20

Session #8: Redirecting Negative Behavior Part 2 of 3

Check all that apply to each topic, concept or tool:
The mistaken goal of attention
Workbook pages 2-9
The mistaken goal of power
Workbook pages 12-21
The change process
Workbook page 11
The mistaken goal of revenge
Workbook pages 22-30
Disclosing a goal
Workbook pages 10 and 11

Sesson #9: Redirecting Negative Behavior Part 3 of 3

Check all that apply to each topic, concept or tool:
The mistaken goal of inadequacy
Workbook pages 2-10
Redirect chart and practice session
Workbook pages 19-22
The mistaken goal of significance
Workbook pages 11-18

Session #10: Appreciative Inquiry Part 1 of 2

Check all that apply to each topic, concept or tool:
What is appreciative inquiry – understanding it, characteristics, assumptions, and examples
Workbook pages 2 and 3
Imaginal cells and transformation
Workbook page 7
Appreciative inquiry vs. traditional problem-solving
Workbook page 4 and 5
Celebrate what’s right with the world
Workbook pages 8 and 9
Appreciative inquiry research and background
Workbook page 6
Effects of appreciative inquiry
Workbook page 10

Session #11: Appreciative Inquiry Part 2 of 2

Check all that apply to each topic, concept or tool:
The 4-D Cycle
Workbook page 2
Interview protocol document
Workbook pages 7-10
Phase 1: Discovery
Workbook page 2
Debriefing, themes, possibilities, and terms
Workbook pages 11 and 12
4 Generic questions
Workbook page 3
Make it personal, dream big, articulating dreams, and provocative propositions
Workbook pages 13-16
Appreciative interview tips, self-talk, positive core, and debriefing
Workbook page 4
Phase 3: Design – visualization, possibilities, creative representation of dreams
Workbook pages 17 and 18
Phase 2: Dream
Workbook pages 4 and 5
Phase 4: Delivery – business systems, smart goals, commitments, offers, and requests
Workbook pages 19-22
Identify the positive core
Workbook page 6
4-D Cycle steps and terms
Workbook page 23

Session #12: Ntrinsx

Check all that apply to each topic, concept or tool:
Four temperament colors – values, communication, causes of stress, differences
Workbook pages 2-4
The ideal workplace
Workbook page 10
Bright sides and shadow sides
Workbook pages 5-9
Inner conflicts between primary and secondary colors and resolving them
Workbook pages 11-13
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